Desert Hills Pet Clinic

Desert Hills Pet Clinic is a veterinary clinic in Tucson, Arizona, located at 5016 N Oracle Rd, Tucson, AZ 85704. On Google, it is rated 4.7/5 from 85 reviews. Recent feedback is mixed, with many comments praising Dr.

Services

•Veterinary care for dogs and cats, including puppies and large dogs
•Vaccinations (shots) mentioned for a puppy
•Handling and restraint described as calm and comfortable for pets
•Explanations of care during visits; some reviewers note the veterinarian does not pressure clients into add-ons
•Prioritizing care when funds are limited, including breaking down what is most needed versus what can wait
•Appointments, including at least one same-day appointment reported by a reviewer
•New-client availability may be limited at times (one reviewer reports being told they were not taking new clients)

Pricing

Below average, with reviewers describing “great pricing” and noting the clinic works with clients who are limited on funds.

People

Dr. Kaufman is named in multiple reviews.

Reviews

Desert Hills Pet Clinic has a 4.7/5 Google rating from 85 reviews. Positive themes include long-term loyalty (one reviewer says they have gone there since 2000), calm clinic atmosphere, clear explanations, and pets appearing comfortable during handling; some also mention pricing flexibility. Critical comments include reports of rude front-desk communication, long wait times despite an appointment, and at least one report of being turned away as a new client.

Reviews for Desert Hills Pet Clinic

Note: Showing the 5 most recent Google reviews out of 85 we track in total. Recent reviews may not be representative of overall sentiment.

That One

2 months ago

Edit- Second visit 6-5-2026 I called today to schedule an appointment, and they just so happen to have one available today at 1 p m , so I took it. I got here about 5 minutes early. about 30 minutes into me waiting, the front desk lady tells me that they're just wrapping up with someone and I'll be seen shortly. at 140 I then asked the lady if I will be seen soon and she starts telling me about how the guy was there "first". I said, okay, I apologize, I thought my appointment was at 1 and she proceeds to say "yes, your appointment was at 1, but this isn't a hamburger making place where it's done in one minute". I was shocked. After waiting patiently for 40 minutes this is how you speak to your client. Ill never come here again. I'm starting to really believe the theory about the "mask dropping" on the second visit at these vet clinics. The environment itself is so calm and then the workers there are so pleasant and kind. The doctor explains everything he is doing. He does not push anything on you. He just informs you with information that you need. This was an excellent experience. I felt safe. I felt like my dog was safe. And I felt like my money was safe.

John Sinn

2 months ago

I've been looking for a permanent "family" vet for the newest member of our family. I was lucky enough to have found desert hills pet clinic!! Dr Kaufman is fantastic and his staff is great. I'm so relieved to have found them!! Great Dr, great staff, great pricing and most importantly great care for my dog!!

Jack Tonsly

5 months ago

Absolutely rude called to get my 8-week-old puppy her shots and they tell me they're not taking any new clients so if you have a dog that really needs to be taken care of these people will not take care of it because they're taking a hiatus quite literally what she told me most rudest lady on the phone

zeeknowz “ZeeK”

5 months ago

I have taken my pets here since 2000. I highly recommend Dr Kaufman.

Jessika Duncan

7 months ago

this is my main vet clinic for all of my animals. The doctor handles the animals very well and they always feel comfortable. They work with you when you are limited on funds and help break down most needed-not so much something you have to do right now. He handles my big dogs down to my cats